Introducing Experience Notation: A New Language for Human-Centred Design
Experience Notation emerged from a simple problem: how do you model complex human behavior in a way that both people and machines can understand? The Challenge Traditional user journey mapping tools fall short when modeling the nuanced decisions, environmental factors, and behavioral patterns that shape real human experience. Flowcharts capture linear processes, but human behavior is rarely linear. Personas describe static characteristics, but people adapt and change. We needed something that could:
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