Terms & Conditions

Last updated: January 1, 2025

These Terms & Conditions (“Terms”) govern your use of the website, products, and services provided by The Cato Bot Company Limited (“Company,” “we,” “our,” or “us”). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website at catobotcompany.com or using any of our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

2. Description of Services

The Cato Bot Company provides AI-powered simulation tools and services, including but not limited to:

• Demoscope.ai: Persona-based synthetic user feedback generation
• Text2Sim MCP Server: Simulation engines with MCP integration
• Video Notation Studio: AI video prompting tools
• Digital Twin & Optimisation Suite: Operational optimization for specific industries
• Open-source projects and schemas
• Consulting and professional services

3. User Accounts and Registration

Account Creation

To access certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Notify us immediately of unauthorized use of your account

Account Responsibility

You are responsible for all activities that occur under your account. You agree not to:

• Share your account with others
• Create accounts using false or misleading information
• Create multiple accounts to circumvent restrictions

4. Acceptable Use

Permitted Uses

You may use our services for legitimate business and educational purposes in accordance with these Terms and applicable laws.

Prohibited Uses

You agree not to:

• Use our services for illegal, harmful, or fraudulent purposes
• Attempt to gain unauthorized access to our systems or other users’ accounts
• Interfere with or disrupt our services or servers
• Upload malicious code, viruses, or harmful content
• Violate any applicable laws or regulations
• Infringe on intellectual property rights of others
• Use our services to generate content that is defamatory, discriminatory, or harmful
• Attempt to reverse engineer or extract proprietary algorithms

5. Intellectual Property Rights

Our Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and algorithms, are owned by The Cato Bot Company Limited and are protected by copyright, trademark, and other intellectual property laws.

Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose.

User Content

You retain ownership of content you submit to our services. By submitting content, you grant us a worldwide, royalty-free license to use, process, and store your content solely for the purpose of providing our services.

Open Source Components

Certain components of our services may be subject to open-source licenses. These licenses are available in our repositories and take precedence over these Terms where applicable.

6. AI and Data Processing

AI-Generated Content

Our services may generate content using artificial intelligence. You acknowledge that:

• AI-generated content may not be accurate or suitable for all purposes
• You are responsible for reviewing and validating any AI-generated content
• We do not guarantee the accuracy, completeness, or reliability of AI outputs

Data Processing

By using our services, you agree that we may process your data as described in our Privacy Policy. You represent that you have the right to submit any data you provide to us.

Training and Improvement

We may use aggregated and anonymized data to improve our AI models and services, unless you specifically opt out where such options are provided.

7. Payment Terms

Subscription Services

Some services require paid subscriptions. Payment terms include:

• Fees are charged in advance and are non-refundable except as required by law
• Subscriptions automatically renew unless cancelled
• We may change pricing with 30 days’ notice
• Failure to pay may result in suspension or termination of services

Professional Services

Custom consulting and professional services are subject to separate agreements and pricing.

8. Service Availability

Uptime and Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our services. We reserve the right to:

• Perform maintenance and updates
• Suspend services for security reasons
• Modify or discontinue features with reasonable notice

Beta and Experimental Features

Some features may be offered as beta or experimental. These features are provided “as is” and may be unstable or incomplete.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in the Privacy Policy.

10. Disclaimers and Limitations of Liability

Service Disclaimer

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy or completeness of content
• Uninterrupted or error-free operation

Limitation of Liability

To the maximum extent permitted by law, The Cato Bot Company Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Damage to reputation or goodwill
• Service interruptions or delays

Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Cato Bot Company Limited, its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of any third-party rights
• Any content you submit or generate using our services

12. Termination

Termination by You

You may terminate your account at any time by following the procedures outlined in your account settings or by contacting us.

Termination by Us

We may suspend or terminate your access to our services immediately and without notice if:

• You violate these Terms
• Your account is inactive for an extended period
• We discontinue a service
• Required by law or legal process

Effects of Termination

Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and associated data
• Provisions that should survive termination will remain in effect

13. Dispute Resolution

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Alternative Dispute Resolution

Before pursuing formal legal action, we encourage you to contact us to seek a resolution. We are committed to working with you to resolve disputes in good faith.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Providing in-app notifications

Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

16. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and The Cato Bot Company Limited regarding your use of our services.

17. Contact Information

If you have questions about these Terms, please contact us:

The Cato Bot Company Limited
Office 316, 5 Charter House
Lord Montgomery Way
Portsmouth, PO1 2SN
United Kingdom

Email: [email protected]

Company Registration: England Company Number 10286653

These Terms & Conditions are effective as of the last updated date shown above. Please check this page regularly for any updates.